Effective Date: 9/16/2025

Last Updated: 9/16/2025

Courtney’s Bakehouse (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], and it outlines your rights under applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR).

If you do not agree with the terms of this Privacy Policy, please do not use our website.

1. Information We Collect

We may collect the following types of personal information:

  • Identifiers: Name, email address, phone number, billing/shipping address.

  • Commercial Information: Purchases, order history, and payment details (processed securely via third-party providers).

  • Internet/Technical Data: IP address, browser type, operating system, device information, pages visited, and cookies.

  • User Communications: Any information you provide when contacting us through forms, email, or social media.

We do not knowingly collect personal information from children under 16 without parental consent.

2. How We Use Your Information

We may use the information we collect to:

  • Provide and deliver products or services you request.

  • Process payments and fulfill orders.

  • Communicate with you about your account, purchases, or inquiries.

  • Send promotional emails, offers, or updates (you may opt out anytime).

  • Improve our website, services, and customer experience.

  • Comply with legal obligations or resolve disputes.

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, email marketing platforms, and IT support who assist in providing our services.

  • Legal Authorities: When required to comply with law, regulation, or legal process.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings, but some features may not function properly if disabled.

5. Your Rights

Under the GDPR (EU/EEA residents):

You have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain data processing.

  • Withdraw consent at any time.

  • Request data portability.

  • Lodge a complaint with your local data protection authority.

Under the CCPA (California residents):

You have the right to:

  • Know what personal information we collect, use, and disclose.

  • Request deletion of your personal information.

  • Opt out of the sale or sharing of personal information (we do not sell your data).

  • Exercise these rights without discrimination.

To exercise your rights, please contact us at: courtney@courtneysbakehouse.com

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you are located outside the United States, please note that your information may be transferred and processed in the U.S. By using our website, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Courtney’s Bakehouse

Email: courtney@courtneysbakehouse.com

Website: www.courtneysbakehouse.com